Transferring your business: Keep the WhatsApp Business app open and your phone turned on until the account transfer is finished. You might be prompted to restore from your backup while the transfer takes place automatically. Select Next if asked.
Select Settings Chats Chat Backup Back up. Ensure that you’re using the correct Google Drive or iCloud account and that you want to back up video files as well. Uninstall the WhatsApp Business account after you’ve backed up your data to Google Drive or iCloud.
You can delete the WhatsApp Business account from your phone. Open your account and select the three dots. Select “Settings Account Delete my account” and then type in your old mobile number.
For individuals who utilize business and personal phone numbers, both the WhatsApp Business and Messenger apps can be used on the same device and linked to your various numbers. WhatsApp Web, the app’s desktop web browser client, is also compatible with WhatsApp Business.
To be clear, WhatsApp Business to WhatsApp Messenger isn’t supported at this time. If you switch back to WhatsApp Messenger, not only will business features be lost but also the conversations and media saved while using WhatsApp Business.
