HOM Furniture Warranty
The Hom Guard Plus plan allows customers several warranty-related perks, including the extension of the manufacturer’s warranty on a product and the protection of furniture from accidental damages. These damages include spillages, scratches, Polish wear and tear, and other minor accidents that may occur with the use of furniture. The Hom furniture plan lasts for 3 years after the delivery of a product. Hom has a variety of skilled technicians and workers who ensure that furniture damages are dealt with efficiently.
You Can’t Lose policy
The “You can’t Lose policy” of the HOM Guard Plus program is a condition of the company that shows how much they believe in their service. The policy states that if any customer does not require the service of the HOM Guard Plus Program, they will be refunded the total amount paid for the Plus section of the Hom Guard Plus program. This amount will be delivered in the form of a Hom coupon and can be used if the customer wishes to buy area rugs, furniture, and mattresses in the future.
Requirements: HOM Furniture Warranty
The customer needs to be alert and must fulfill certain criteria to be eligible for the program to function.
They must ensure that the furniture is kept in a suitable environment that is at par with the manufacturer’s standards. They must use Table Clothes, placemats, coasters, and other accessories to restrict the contact of the dinnerware with wooden furniture as it can cause scratches. Keeping pets away from the furniture is also a necessity. Any pet, however well-trained he may be, must be kept away from new furniture. The HOM Guard plan excludes the warranty of furniture that has been soiled or damaged by pets. Abiding placing the furniture in a place where it experiences direct sunlight which could be a consequence of fading. Condition leather furniture at least two times a yearVacuum upholstered furniture frequently to remove any dust which could be embedded in the fibers of the furniture over time. Pieces should be professionally cleaned once a year. Leather Furniture should be conditioned at least once a year.
The HOM Guard plan regarding Fabric
The HOM Guard Plus plan takes responsibility for accidental burns, rips, and tears in the fabric. They also are responsible for defects in the structure of frames and frame breakages. Seams of fabric that separate also fall under their insured policy.
The HOM Guard Plus regarding Wood
The HOM Guard Plus Wood and Hard Surface plan offer a very similar service to warranties provided by manufacturers. They promise the replacement and repair of wood products that have any construction failure or manufacturer defects. Moreover, the policy also provides an extension to the warranty of the manufacturers. Coverage for newly acquired furniture is also given to customers.
The service of wood furniture includes
The peeling of the finish of wooden furniture. Chipping, Warping, Lifting, Checking, and Cracking of furniture. Defects of the frames of furniture. Separation of the seamsDamage to furniture from the spillages of water, liquids, and other household items. (However, this is a one-time incident. Multiple instances may not be catered to. )Electrical components malfunctioning in the furniture. Weak assembly of joints in solid wood.
Policies: HOM Furniture Warranty
The HOM Guard Plus plan has testified to look after products falling under their category from damages like spillages, manufacturing defects, and more. If there is a spillage that can not be removed by the owners of the furniture piece, they can call on the support of HOM’s Guard. The representatives of the company will look after the spillage and try to restore it to its preexisting condition without requiring any extra costs from the owner. If the damaged furniture piece can not be brought to its previous state, the HOM Guard policy may be responsible to ensure that the piece of furniture is replaced with a fixed one.
Any replaced items must be either identical or equivalent to the product that the replacement is being done on.
In-home Service
HOM Guard Plus has a policy regarding in-home furniture service. However, this portion of the agreement is only applicable if the customer lives within the range of a 75-mile radius of the nearest HOM furniture store.
Conclusion
To conclude, The HOM Guard Plus program can be both beneficial, as well as unnecessary. If you want to keep your furniture on top of the line and protect it from blemishes then the furniture plan might be a good choice for you. However, you should keep the pricing in mind and see if it is worth the service being provided.
Q)When to tell a HOM store about spillage in the house furniture?
A) The HOM policy states that customers who have had a spill on a piece of furniture should call the HOM’sstore within three days of the spillage.
Q)If a furniture piece needs an off-site repair, does the client need to pay for transportation?
A)HOM has professional technicians to look at repairs and see if they can be done on-site or need to be removed to other premises. If a furniture piece needs to be taken off-site then HOMs will cover the full cost of transporting and fixing the product.
